Shipping & Delivery

Couriers will knock on the door as usual and step back two metres (or as far back as safe). They will wait for someone to come to the door and greet them as usual. They will then ask for the recipient’s name (to record proof for delivery) and leave the parcel on the doorstep.

The person receiving the parcel will not sign for the delivery directly. If no one comes to the door and there is no Parcel Leave service in place, the courier will follow the standard process which is to leave a card to call, with details of the delivery and return the parcel to the depot.

Delivery Timeframes

Whilst we do our very best to get your order delivered to you as soon as possible, there may be slight delivery delays during this time. Sorry for any inconvenience caused.

Ordering Online

How To Order

Ordering through AC AUTO PARTS is easy, you can order on your desktop, tablet or mobile device 24 hours a day, 7 days a week.

For your convenience, we can deliver most items directly to your home, workplace or address of your choice (excluding some bulky or fragile products and/or remote locations).

• Step 1 – Order Online
  Browse online and choose from thousands of products, once you have found the product you are looking for simply add it to your shopping cart
• Step 2 – Proceed to checkout
  Once you’ve finished shopping, proceed to the checkout and select Home Delivery. Upon selecting either option the page should update allowing you to calculate freight or nominate a store to collect your items from.
• Step 3 – Complete your Order
  Check out as an AC AUTO PARTS Member, or Guest. Enter your payment details and complete your order. An order confirmation e-mail will be sent to you.

How to use a Coupon Code

To redeem a coupon code, enter the code and click apply. You may apply more than one coupon code to your order, but you must apply them one at a time. If there is a balance remaining on your order, you will be able to add another coupon code after you click “Apply”. Coupon codes may void existing promotions that have already been applied.